Data We Gather

We gather and handle various forms of personal information, including:

2. Usage of Your Information

Your personal information is used for these purposes:

  • Service Provision in Alnwick:
    • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm you meet rental criteria. We also oversee the vehicle collection and return procedures, along with the processing of payments, deposits, and any associated charges.
  • Customer Communication (Contractual Obligations and Legitimate Interests):
    • Providing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any service or policy changes.
  • Marketing Permissions and Interests in Alnwick:
    • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you wish.
  • Service Enhancements for Our Customers in Alnwick:
    • Assessing website interactions to refine user experience and site performance. Conducting evaluations to improve our vehicle selection and overall services.
  • Compliance with Legal Standards in Alnwick:
    • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Information With Others

  • Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to provide our services. They are contractually required to safeguard your data.

We do not share your personal data with third parties for marketing.

Data Protection

We take the protection of your personal information seriously and utilize effective technical and organizational measures to guard against unauthorized access, modification, disclosure, or loss. Our security practices encompass encryption, strict access controls, secure server environments, and routine security evaluations. Keep in mind, however, that no method of electronic transmission or storage is entirely infallible.

Data Storage Practices

We keep your personal information only for as long as needed to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The length of time we retain data varies based on the type of information and the specific circumstances surrounding its use.

Your Rights in Alnwick

Your Rights Under UK Data Protection Law

  • Accessing Your Information: Obtain a copy of your stored personal information.

For inquiries regarding your rights, please reach out to us below.

Cookies and Data Tracking

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to manage your cookie preferences directly through your browser settings at any time. Your choices regarding cookies can impact your experience on our site.

Policy Changes

We will update this Privacy Policy from time to time to incorporate changes in our practices or comply with legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our privacy practices.

Contact Information

For inquiries regarding our Privacy Policy or data use, please reach out:

Alnwick Car Hire Services
Denwick Road, Alnwick, NE66, Northumberland, United Kingdom
Contact Number: 441915460117