Car Hire Agreement
All vehicle rentals are governed by a comprehensive Rental Agreement presented at the time of booking confirmation or when you collect your vehicle. This agreement outlines the specific terms, conditions, insurance provisions, applicable charges, and your responsibilities for that rental. Should any discrepancies arise between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To hire a vehicle from Car Hire in Alnwick, you must be at least 21 years old, though age restrictions may vary depending on the vehicle type, with potential extra charges for drivers under 25. A valid driving licence suitable for the vehicle category is required, along with proof of identity and current residence. Valid payment details and a security deposit must also be provided. Additional requirements may be outlined in the Rental Agreement.
Booking and Payment Details
- Reservations can be made via our website, over the phone, or at our Alnwick office. A deposit might be necessary to confirm your booking. The total rental fee and a security deposit are generally payable at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT as applicable. Major credit and debit cards are accepted, with secure transactions handled through trusted payment processors.
4. Vehicle Pickup and Drop-off
- Upon collecting your vehicle, it is essential to conduct a thorough inspection and promptly report any pre-existing damage. A vehicle condition report will be completed and signed for your records. Please return the vehicle in the same condition as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charged accordingly. Ensure the fuel level upon return matches that at collection; refueling fees will apply if the vehicle is returned with less fuel. Late returns may incur additional charges, so please communicate with us as soon as possible if you anticipate a delay. You will be liable for any parking fines, traffic violations, or fees incurred during your rental period, along with an administration fee.
Insurance and Liability Coverage
- All car rentals in Alnwick come with basic third-party insurance included. You can find comprehensive coverage details and excess amounts outlined in your Rental Agreement. Additional insurance options may be available to minimize your financial liability. Please review these options thoroughly. You remain liable for any damage or loss up to the excess amount, unless extra insurance is purchased. Damage resulting from negligence, misuse, or violations of these Terms remains your responsibility, regardless of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ based on the booking type and the notice provided. For precise details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited uses of the rental vehicle:
- The vehicle must not be used for illegal activities or purposes, including racing, rallying, or off-roading. Transporting hazardous materials is strictly prohibited. Sub-letting or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is forbidden. The vehicle should only be used for its intended purposes and within the specified passenger and weight limits. Travel outside designated geographical areas requires prior authorization.
Breach of these terms may lead to rental cancellation and extra fees.
8. Liability Limitations
To the fullest extent allowed under English and Welsh law, Car Hire Alnwick is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business related to your use of our services. Our total liability for any claims will not exceed the rental amount you paid in the previous 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.
9. Applicable Law
These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the relevant courts in this region.
Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted on our website. Your ongoing use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Alnwick Car Hire Services
Riverside Way, Alnwick NE66 2NZ, UK
Contact Number::
441915460117